bn:02093251n
Noun Concept
Categories: Product management, Customer experience management, Quality, All articles with dead external links
EN
Kano model  Kano analysis
EN
The Kano model is a theory for product development and customer satisfaction developed in the 1980s by Noriaki Kano, which classifies customer preferences into five categories. Wikipedia
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EN
The Kano model is a theory for product development and customer satisfaction developed in the 1980s by Noriaki Kano, which classifies customer preferences into five categories. Wikipedia
A theory of new product development and customer satisfaction Wikipedia Disambiguation
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