bn:03557185n
Noun Concept
Categories: Customer experience management, Customer relationship management, Marketing software, Marketing techniques, All articles to be merged
EN
customer relationship management  CRM  Customer centric relationship management  Customer Relations Management  Customer Service Management
EN
Customer relationship management is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. Wikipedia
English:
CRM
Definitions
Relations
Sources
EN
Customer relationship management is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. Wikipedia
Utilization of data from a range of different communication channels to manage interactions with customers Wikidata
All aspects of interaction a company has with its customer, whether it be sales or service related. OmegaWiki