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bn:03557185n
Noun Concept
Categories: Customer relationship management, Marketing software, Marketing analytics, All articles to be merged, Services management and marketing
EN
customer relationship management  CRM  Customer centric relationship management  Customer Relations Management  Customer Service Management
EN
Customer relationship management is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. Wikipedia
English:
CRM
Definitions
Relations
Sources
EN
Customer relationship management is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. Wikipedia
Utilization of data from a range of different communication channels to manage interactions with customers Wikidata
All aspects of interaction a company has with its customer, whether it be sales or service related. OmegaWiki
IS A
management
economic activity
HAS PART
key account manager
PART OF
electronic business
business informatics
business administration
HAS KIND
customer lifecycle management
social CRM
HAS INSTANCE
ADempiere
Apache OFBiz
Wikipedia
EN
customer relationship management
Wikidata
EN
customer relationship management
OmegaWiki
EN
CRM, customer relationship management
Wikipedia Redirections
EN
Campaign Management, CEM integration, client relationship management, Collaborative CRM, consumer profile, Consumer profiling, Consumer relationship, Contact Management Software, Contact relationship management, Contacts management, Critique of the marketing concept, CRM software, CRM systems, Customer-centric relationship management, customer-relationship management, Customer centric relationship management, Customer Centric Relationship Management, Customer Data Platform, Customer experience management integration, customer management, customer profile, customer profiles, customer relations, Customer Relations Management, Customer relations management, Customer Relationship Management (CRM), Customer relationship management software, Customer relationship management system, Customer relationship management systems, customer relationship manager, Customer service management, Customer Service Management, CxT, Enterprise Campaign Management, Extended relationship management, Extended Relationship Management, implementing systems, Marketing concept, Marketing Concept, Relationship Capital Management, relationship management, Sales 2.0, sales force management, sales intelligence, Sales Tracking
Wikidata Alias
EN
CRM, CRM system, Customer-relationship management, Customer Relationship Management System

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