bn:00983419n
Noun Named Entity
Categories: Branding terminology, Articles with short description, Customer service, Services management and marketing, All articles with style issues
EN
customer experience  customer experience management  brand experience  customer journey  CX
EN
Customer Experience is the totality of cognitive, affective, sensory, and behavioral consumer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. Wikipedia
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EN
Customer Experience is the totality of cognitive, affective, sensory, and behavioral consumer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. Wikipedia
A marketing concept Wikipedia Disambiguation
The product of an interaction between an organization and a customer over the duration of their relationship Wikidata