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bn:00983419n
Noun Named Entity
Categories: Telecommunications systems, Services management and marketing, Branding terminology, Customer experience management, Customer service
EN
customer experience  customer experience management  brand experience  customer journey  CX
EN
Customer Experience is the totality of cognitive, affective, sensory, and behavioral consumer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. Wikipedia
Definitions
Relations
Sources
EN
Customer Experience is the totality of cognitive, affective, sensory, and behavioral consumer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. Wikipedia
A marketing concept Wikipedia Disambiguation
The product of an interaction between an organization and a customer over the duration of their relationship Wikidata
IS A
experience
HAS KIND
Customer insight
customer insight
FACET OF
customer relationship management
Wikipedia
EN
customer experience
Wikidata
EN
customer experience
Wikipedia Redirections
EN
brand experience, Customer Experience, customer experience management, customer journey, Digital customer experience
Wikidata Alias
EN
CX

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